Electrical faults

Electrical problems in your home

Faults in fixed electrical installations, including wiring, sockets and lighting, can create a risk of electric shock or fire. We help council and housing association tenants with unresolved electrical repair problems.

Problems to report

  • Damaged or exposed wiring.
  • Broken or faulty sockets and switches.
  • Loose or damaged light fittings.
  • Electrical fittings affected by water leaks.

Report suspected electrical faults to your landlord promptly. Do not touch exposed wiring or attempt electrical repairs yourself.

Your landlord’s responsibilities

Landlords are responsible for keeping fixed electrical installations, including wiring, sockets and lighting, in repair. Electrical problems need proper assessment and repairs by a qualified professional.

How we can help

If you have reported an electrical problem and it remains unresolved, we can explain your options and advise on seeking repairs and, where appropriate, compensation.

Get help with electrical faults

Amanda Remy: housing disrepair↑ Back to top

"I kept calling the repairs team to try to get my problems solved, but nothing was being done. Gradually, as time went on, things got worse."

Read Amanda's story

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