Amanda Remy: housing disrepair

Hi, my name is Amanda. I am a single mother with two children and I live in a small one-bedroom flat on the top floor. Shortly after I moved into the property, I started to notice things that needed to be repaired.

I kept calling the repairs team to try to get my problems solved, but nothing was being done. Gradually, as time went on, things got worse. My radiators started to overheat, which later caused my daughter second-degree burns. The mould in my bedroom also gradually worsened, even though I tried to clean it regularly. We were also suffering at night because there was so much draught coming through the windows, which meant we constantly had coughs and colds.

I spoke to my family about all my problems and finally I had had enough, so I decided I needed to find a solicitor to help me fight my case and get things fixed. Pran Shantikumar was highly recommended by a friend he had previously helped. I arranged a meeting with Pran, who was very nice and very sincere about my problems. He came to my property, took pictures straight away and told me my case was very strong.

After Arkas Law became involved, an independent Environmental Health Officer came out, carried out an inspection and wrote a report, which proved incredibly useful. Arkas Law took my landlord to court and, even though I did not need to attend, they won my case. I was so happy with the result.

I got new double-glazed windows, all of my heaters were replaced, and I also got £1,800 in compensation, which covered all the damage. I highly recommend Pran and Arkas Law.

— Amanda Remy