Structural defects

Structural problems in your home

Cracked walls, damaged roofs and rotten floors can affect the condition and safety of your home. We help council and housing association tenants understand their options when these problems remain unresolved.

Cracks and subsidence

Subsidence happens when the ground beneath a building moves downwards, causing its foundations to sink. It can damage walls and other parts of the property.

New or widening cracks, cracks visible both inside and outside, or cracks that change with the seasons may need investigation. Not every crack indicates subsidence. A professional assessment can establish the cause and what repairs are needed.

Rotten or damaged floors

Damp and deterioration can damage floorboards and the timber supporting them. Rotten, unstable or damaged flooring should be reported to your landlord.

Roof damage and leaks

Missing tiles, damaged roof coverings and defective seals around roof joints can allow water into your home. This can lead to water leaks and damp and mould.

Defective windows and doors

Rotten frames, damaged seals and windows or doors that do not close properly can let in rain and draughts, making your home difficult to keep warm.

Holes and gaps

Damage to walls, floors and plasterwork can leave gaps around pipes and other openings. These may allow mice or insects into your home, contributing to pest infestations.

How we can help

Your landlord may be responsible for investigating structural cracks and maintaining and repairing the roof.

If you have reported these problems and they remain unresolved, our housing disrepair team can explain your options and advise on seeking repairs and, where appropriate, compensation.

Get help with housing disrepair